Due to the personal nature of many items in the My Soul Care themed boxes, we do not offer refunds. However, if there is an item that is damaged, contact us immediately so that we can evaluate the issue and make it right.
By clicking on 'Checkout', you confirm that you accept the Terms of Service & that your subscription will automatically renew based on the subscription billing period.Your credit card will automatically be charged the subscription fee until you cancel your subscription. You can cancel your subscription anytime by contacting us at hello@myscbox.ca
Subscribe by the last day of the month to be included in the next month's shipment. We ship every month between the 1st-7th so you should receive* your delivery by the middle of the following month. *Due to COVID, we cannot guarantee delivery times.
This Privacy Policy describes how myscbox.ca (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.Device information
Order information
Customer support information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@myscbox.ca. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
Last updated: June 4, 2021