Due to the personal nature of many items in the My Soul Care themed boxes, we do not offer refunds. However, if there is an item that is damaged, contact us immediately so that we can evaluate the issue and make it right.
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Subscribe by the last day of the month to be included in the next month's shipment. We ship every month between the 1st-7th so you should receive* your delivery by the middle of the following month. *Due to COVID, we cannot guarantee delivery times.
Customer support information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
Last updated: June 4, 2021